Terms and conditions

By using the DrinkBuy service, you agree to be bound by these Terms of Use (“Terms”).

We strongly encourage you to read these Terms carefully before using the DrinkBuy service. If you do not accept the Terms, you are kindly requested to refrain from using the service. These Terms apply to all use of the DrinkBuy service as well as to any purchase agreements entered into through the service. A more detailed description of the DrinkBuy service, including system requirements, is available at DrinkBuy.com.

These Terms constitute an agreement between you and us and are not concluded with Apple Inc. Accordingly, Apple Inc. bears no responsibility for the DrinkBuy app or its content. However, you acknowledge that Apple Inc. and its subsidiaries (“Apple”) are third-party beneficiaries under these Terms if you are using an Apple device. By accepting the Terms, you also agree that Apple shall have the right to enforce them against you as a third-party beneficiary.

1. Definitions

“Partner” refers to a bar or other partner venue that has entered into a partnership agreement with DrinkBuy ApS and makes its products and any applicable delivery services available through the DrinkBuy service.

“Purchase Agreement” refers to an agreement for the purchase of the Partner’s products and any applicable delivery services, ordered via an Order. The Purchase Agreement is a legally binding contract between the Partner and the User.

“DrinkBuy” refers to DrinkBuy ApS.

“DrinkBuy App” refers to a digital application named DrinkBuy, provided by DrinkBuy ApS, which enables natural and legal persons to place orders for products from DrinkBuy’s Partners.

“DrinkBuy Service” refers collectively to the DrinkBuy App, DrinkBuy’s website at DrinkBuy.com, as well as any other platforms specified on DrinkBuy.com.

“User“, “you“, or “your” means an individual who uses the DrinkBuy Service.

2. Information About DrinkBuy

DrinkBuy Danmark ApS, Ryesgade 118, 2nd Floor, 2100 Copenhagen Ø, Denmark, CVR: 45343278
● Trade name: “DrinkBuy”
● Email address: info@drinkbuy.dk

Information about the Partners, including their products and services, can be found in the DrinkBuy App and on the DrinkBuy website.

3. Description of the DrinkBuy Service

3.1 DrinkBuy provides a platform through which the User can purchase products from our Partners via the App. When you purchase a product from a Partner, DrinkBuy facilitates the execution of the purchase through the DrinkBuy Service. Partners may charge a service fee if this option is selected by the User. The fee may vary between Partners. DrinkBuy may, but will almost never, charge a service fee in connection with purchases made via the App. This service fee may be either a fixed amount or a percentage of the total purchase. If any service fee is added, it will be clearly indicated within the App. If the service fee is calculated as a percentage of the total order amount, the App will state whether this percentage is applied before or after any discounts.

3.2 The Partners provide information about their products and services on the DrinkBuy Service, including menus and product prices. Information about delivery charges and service fees is also displayed on the DrinkBuy Service. The User may add notes regarding allergies or specific dietary requirements before placing an order. Upon request, the Partner will provide product-specific information. The purchase and sale of a Partner’s products and services may be subject to additional terms, which are stated within the DrinkBuy Service. Prices are determined at the time the order is placed.

3.3 Partners may use ingredients and additives in beverages that can cause allergies or intolerances. DrinkBuy will always pass on the product information received from Partners to the User. However, in some cases, the displayed information may be incomplete, auto generated, and/or not yet validated by the company for accuracy. If a User has allergies or intolerances to certain food products, it is the User’s sole responsibility to contact customer support or the Partner to obtain information about potential allergens and to ensure that the product can be safely consumed prior to placing an order. This can be done by including a note before submitting the order. The User acknowledges that DrinkBuy relies on the accuracy of information provided by Partners concerning ingredients and additives, and DrinkBuy therefore assumes no liability in this regard.

3.4 The Partner is responsible for providing all necessary product information in accordance with applicable laws, including EU Regulation No. 1169/2011 on the provision of food information to consumers. If applicable, the Partner must also ensure that sales prices and unit prices are presented in accordance with EU Directive 98/6/EC on consumer protection in the indication of prices of products offered to consumers.
The User acknowledges that if a product is temporarily unavailable, the Partner will fulfill the order without including the unavailable item. The Partner may attempt to substitute the missing item with a similar one, if possible.
When the User selects the desired products and services from the Partner, the User places a binding order to purchase those products and services under the terms presented through the DrinkBuy Service prior to order submission (“Order”). DrinkBuy then forwards the order information to the Partner. Once the Partner accepts the order and DrinkBuy confirms the order to the User, a Purchase Agreement is formed between the User and the Partner. Thereafter, the order cannot be withdrawn, cancelled, or returned. DrinkBuy issues the confirmation to the User on behalf of the Partner. DrinkBuy is not a party to the actual Purchase Agreement between our Partner and you.

3.5 The selected Partner prepares the products listed in the Order. DrinkBuy assumes no responsibility for the Partner’s proper performance of the Purchase Agreement and is likewise not responsible for the execution of any delivery services that the User may have ordered. DrinkBuy solely acts as an intermediary for orders placed between the User (the guest) and the relevant Partner venue being visited by the User. Accordingly, DrinkBuy is not a party to the final agreement regarding the purchase and delivery of products between the User and the Partner venue.

3.6 Once the User has placed an Order, it cannot be cancelled. Orders for products or delivery services are final and non-retractable. Therefore, the User should carefully review the selections prior to placing an Order. Once submitted, the Order is binding, and the customer is not entitled to a refund unless we agree to a cancellation or the Partner chooses to cancel the Order.

3.7 In connection with purchases, DrinkBuy may send you prompts, such as pop-up notifications regarding special offers or similar. This may also include inquiries as to whether you wish to tip bartenders or other service personnel. These prompts may allow you to select a tip amount based on a percentage of your total order. If a percentage is suggested, the App will indicate whether it is calculated before or after any discounts. Tipping is entirely optional.

4. User Accounts

4.1. You are granted a limited, non-exclusive, revocable, and non-transferable license, which may not be sublicensed, to access and use DrinkBuy’s Service and the content made available through DrinkBuy’s Service in the form and for the purposes provided by us at any given time. The license granted to the User for the iOS version of the DrinkBuy App downloaded from Apple’s App Store is further limited to use of the App on Apple-branded products owned or controlled by the User in accordance with the usage rules outlined in the App Store Terms and these User Terms. All rights not expressly granted herein remain with DrinkBuy and DrinkBuy’s licensors.

4.2. In order to use DrinkBuy’s Service, the User must create a user account by following the registration instructions on DrinkBuy’s Service. Creating a user account requires you to provide certain personal information, including but not necessarily limited to your name, address, email, and phone number. You agree to ensure that your information remains accurate, complete, and up to date. For more information on how DrinkBuy processes your personal data, please refer to DrinkBuy’s Privacy Policy. The information associated with the user account is personal, and the User must ensure that such and other necessary information is kept confidential and used responsibly, so it is not made available to third parties. A User may only have one personal user account.

4.3. If there is any suspicion that an unauthorized party has gained access to or become aware of your account details, you must immediately notify DrinkBuy either via email or in-app support. The User is responsible for all use of DrinkBuy’s Service and any activity conducted under their user account.

4.4. All payments in the app are processed through a third-party provider and partner of DrinkBuy. Therefore, DrinkBuy does not store information related to your payment methods, as such information is handled by the third-party provider used by DrinkBuy for payment processing services. You agree to pay for all purchases made in connection with your use of DrinkBuy’s Service. You are responsible for updating your information associated with your user account.

4.5. You are only permitted to have one user profile in the app. It is not allowed to create multiple profiles, for instance by using different aliases, email addresses, or similar means. Creating multiple or false user profiles constitutes a material breach of these terms. If you experience issues with your user profile, including during registration, you are encouraged to contact DrinkBuy. Your user profile is personal, and the benefits and discounts available through the app are intended solely for your use.
As a user of the app, it is your responsibility to keep your information updated. This is a prerequisite for continued use of the app. You may update your information directly in your user profile within the app or by contacting DrinkBuy via email at info@drinkbuy.com or through the in-app chat support function.

4.6. As a user of the app, you may access a range of benefits and discounts on selected products and services, such as discounts on your purchases. These benefits vary over time and may be changed by DrinkBuy without prior notice.
Benefits and discounts may be time-limited and only apply on specific days or at certain times. Additional restrictions may also apply. The applicable terms and limitations for your benefits will always be displayed in the app.
Abuse of benefits and discounts to which you are not lawfully entitled constitutes a material breach of these terms and will result in immediate exclusion from the app. DrinkBuy also reserves the right to seek compensation if such breach has resulted in a financial gain, regardless of the nature or form of such gain.

5. Payments

5.1. The User shall pay the purchase price specified in the order using the appropriate payment function available on DrinkBuy’s Service. DrinkBuy collects payments from the User on behalf of the Partner. The User’s payment obligation arises at the time the order is placed via DrinkBuy’s Service.

5.2. The User may fulfil their payment obligation only by using the payment method available online on DrinkBuy’s Service. Once the User has paid the purchase price to DrinkBuy, the payment obligation toward the Partner shall be deemed fulfilled. Payment in cash is not possible.

5.3. The payment will be automatically charged to the User’s credit card upon delivery of the order. DrinkBuy is entitled to reserve the amount on the User’s credit card at the time of authorization when the order is placed via DrinkBuy’s Service. DrinkBuy is also entitled to reserve the amount when processing order cancellations initiated by our Partners, who may cancel orders from the purchaser. The reserved amount will be refunded once DrinkBuy has processed the cancellation. DrinkBuy uses a third-party payment processing provider to handle payments.

6. Delivery of an Order

6.1. If the User requests delivery of the order via DrinkBuy’s Service, the order will be delivered to the table confirmed by the User through DrinkBuy’s Service. The User is responsible for providing the correct table number for delivery instructions via DrinkBuy’s Service. The Partner’s venue is solely responsible for fulfilling the delivery services to the User.

6.2. The User is responsible for being present at the confirmed table as specified in the order from the time the order is placed until the products have been received. If the User is not present at the designated table, DrinkBuy may cancel the order and charge the User the full price of the order. Our Partners (venues) reserve the right to cancel an order if, in their discretion, such cancellation is necessary to ensure efficient operations and the continued fulfilment of other orders, including, but not limited to, instances where the User is not physically present at the designated table at the time of table service.

7. Pickup of the Order at the Partner’s Sales Location

7.1. If the User has not requested delivery of the Partner’s products but has chosen to pick them up at the Partner’s sales location, the products can be picked up at the chosen location. The User will receive an electronic confirmation when the products are ready for pickup. The Partner or DrinkBuy may set conditions for how the User should identify themselves when picking up the products.

7.2. The Partner must keep the ordered products for 20 minutes after notifying the User that the order is ready for pickup. However, this obligation is limited to the opening hours of the Partner’s sales location, and the order must be picked up before the Partner’s sales location closes. If an order is not picked up within 20 minutes of the User being notified that the order is ready for pickup, our Partners (venues) reserve the right to discard the order without further compensation. In such cases, the User has no right to a refund or to receive the order. This practice has been implemented to ensure the quality of the products and to maintain efficient service at the partner’s location.

8. Expected Times

8.1. The delivery time, pickup time, or any other expected times communicated by the Partner or DrinkBuy to the User via DrinkBuy’s Service are purely indicative. No guarantee is given that the order will be delivered or ready for pickup or consumption at the expected time.

9. Risks, Limitations, and Liability

9.1. You acknowledge being aware of and accepting the limitations and issues that may arise with the internet, and it is your responsibility to ensure that there is adequate internet connectivity for the App to function.
You agree that DrinkBuy is not responsible for internet-related issues, including but not limited to the following:

• The characteristics and limitations of the internet, especially functional and technical performance
• Issues related to internet connection and/or access to the internet and/or websites
• Issues related to internet availability and congestion
• Issues related to the failure or saturation of the internet
• Issues related to the time it takes to transmit, access online information, loading response times, consultation, evaluation, or transfer of data in other ways
• Risks of disconnection
• Lack of protection for certain types of data from potential abuse or piracy
• The risk of infection from potential viruses circulating on the internet, etc.

9.2. DrinkBuy cannot be held liable for your risks or risks related to the internet as described above.
DrinkBuy makes no warranties and disclaims all responsibility, including but not limited to the liability for:

• The completeness, accuracy, availability, timeliness, security, and/or reliability of the App and other content
• Any damage to your hardware, systems, data loss, or other damage as a result of your access to or use of the App or other content
• Deletion or failure to store or transmit Content and other communications maintained by DrinkBuy in connection with the App
• The App meeting your requirements and expectations
• Messages and/or data sent to a false, incorrect, or incomplete address
• Cases where data, for whatever reason, does not reach its destination or where received data is unreadable or unmanageable
• The App being available on an uninterrupted, secure, and/or error-free basis, including cases where you, for any reason, cannot access one or more pages, the App in general, services, and/or any other content, including due to maintenance, updates, or technical improvements
• Cases where the connection is interrupted for any reason

DrinkBuy is not responsible for improper use of your device(s) and/or accidents related to your use of the device(s) while the App is in use. 

DrinkBuy is in no way responsible for damage to your device(s) or the data stored on your device(s), nor can DrinkBuy be held liable for the consequences that may arise from this, regardless of the nature of the damage or consequences. This includes, but is not limited to, damage to and/or consequences for your personal, professional, or commercial activities. To the extent DrinkBuy can be held responsible for damages under applicable law or these Terms and Conditions, DrinkBuy’s liability is limited to specific, actual, and determined damages.

DrinkBuy is not responsible for any inaccurate or missing information that DrinkBuy has obtained from you or external sources, nor is DrinkBuy responsible for any losses or other damages resulting from third-party unauthorized access (hacking) to DrinkBuy’s, your, or third-party data via the App.

DrinkBuy is also not liable for damages caused by viruses that may have infected your hardware devices due to browsing, downloading, or similar transactions related to using the App. DrinkBuy is not liable for conditions outside its control.

9.3. For the App to function in the most appropriate and effective way, certain features of the device may need to be enabled, such as network, geolocation, camera, and similar features. If these features are not enabled or do not exist on your device, certain services in the App may not function. DrinkBuy cannot be held responsible for non-functioning services.
DrinkBuy ensures that the App is released in the respective app stores and is compatible with the most devices available on the market. Due to the variety of different models, operating systems, potential additions by operators, and different types of software you may have installed, DrinkBuy cannot guarantee that the App is always compatible with your device. DrinkBuy cannot be held liable if the App is not available or does not function correctly on your device.

10. Intellectual Property Rights

10.1. All intellectual property rights related to or associated with DrinkBuy’s Service, as well as related documentation, parts, and copies thereof, are the exclusive property of DrinkBuy and/or DrinkBuy’s subcontractors/licensors, and DrinkBuy and/or DrinkBuy’s subcontractors/licensors retain exclusive ownership. “Intellectual Property Rights” include copyrights and related rights (including rights to databases, catalogues, and photographs), patents, utility models, design rights, trademarks, trade names, trade secrets, know-how, and any other form of registered or unregistered intellectual property rights.
10.2. These Terms and Conditions do not grant the User any intellectual property rights to DrinkBuy’s Service, and DrinkBuy and DrinkBuy’s subcontractors/licensors reserve all rights not expressly granted under these terms.
10.3. Apple is not responsible for any investigations, defence, settlements, or resolutions related to claims that the iOS version of the DrinkBuy app or your use of it infringes third-party intellectual property rights.

11. Other Provisions for Use of DrinkBuy’s Service

11.1. DrinkBuy’s Service is only available to individuals aged 18 or older. When creating a user profile in the DrinkBuy app, the user must declare that they are 18 years or older. This declaration is a prerequisite for placing orders through the app. DrinkBuy acts solely as an intermediary for orders between the user and the relevant bar or venue. DrinkBuy is therefore not responsible for verifying the user’s age or identity in relation to the order. It is the responsibility of the individual bar or venue to ensure that the provision of alcoholic beverages complies with applicable laws, including ensuring that the recipient is 18 years or older. The bar has the right to refuse the provision of drinks if valid identification cannot be presented. We further reserve the right to remove users if it is found that the age stated in the app is false.
11.2. DrinkBuy continuously develops DrinkBuy’s Service, and DrinkBuy may, in whole or in part, change or remove various parts of DrinkBuy’s Service, including features, products, and the Partners available on DrinkBuy’s Service.
11.3. DrinkBuy may, at its sole discretion and from time to time, allow the User to submit, publish, or otherwise make available content and information to DrinkBuy via DrinkBuy’s Service, such as feedback and support requests related to DrinkBuy’s Service, or entries to competitions and other promotional activities (“User Content”). The User retains ownership of all User Content but grants DrinkBuy an unlimited, irrevocable, transferable, royalty-free license to use, copy, modify, create derivative works of, distribute, and publicly display this content across all media.
11.4. DrinkBuy assumes no responsibility for content or information provided by Partners. The User is responsible for assessing and using the content and information on DrinkBuy’s Service. DrinkBuy is not liable for any damages caused by using or relying on such content.
11.5. The User is responsible for obtaining and maintaining the devices and connections required to use DrinkBuy’s Service and for paying any fees that may arise in this regard.
11.6. The User must not:
• (i) use another person’s personal DrinkBuy account or access another person’s payment details without consent;
• (ii) copy, modify, or create derivative works based on DrinkBuy’s Service;
• (iii) attempt to derive the source code for DrinkBuy’s Service or other technology;
• (iv) remove copyright notices or trademarks;
• (v) collect or use information from DrinkBuy’s Service without consent;
• (vi) use automated methods such as bots or crawlers;
• (vii) create a fake account or use someone else’s identity.
11.9. Use of DrinkBuy’s Service for commercial purposes or systematic retrieval of content is strictly prohibited.
11.10. DrinkBuy may remove a User or reject/cancel an Order if there is suspicion of abuse, fraudulent behavior, false orders, or any other breach of the terms.
11.11. DrinkBuy processes personal data in accordance with its Privacy Policy. DrinkBuy is the data processor for the personal data collected.
11.12. The User must comply with third-party terms and conditions when using the DrinkBuy app or Service.

12. Duration and Termination

12.1. These Terms and Conditions apply indefinitely as a binding agreement between DrinkBuy and the User, as long as the User uses DrinkBuy’s Service.
12.2. The User may stop using DrinkBuy’s Service at any time. DrinkBuy may, at any time, permanently or temporarily stop providing DrinkBuy’s Service. Data upon termination may be deleted after a certain period in accordance with data protection laws.

13. Complaints

13.1. Please note that DrinkBuy’s Service may be interrupted or permanently shut down at any time. DrinkBuy’s Service may also be temporarily suspended. Do not use DrinkBuy’s Service to back up data. While DrinkBuy strives to provide its Service without errors and in a timely manner, DrinkBuy disclaims any warranty or guarantee not explicitly stated in these terms. DrinkBuy makes no warranty or guarantee regarding the reliability, timeliness, quality, or suitability of DrinkBuy’s Service or any goods or services provided via the platform, nor that DrinkBuy’s Service will remain uninterrupted or error-free.
13.2. The Partner commits to preparing the Order in accordance with the User’s request and within the timeframe displayed on DrinkBuy’s Service. If there are errors in (the delivery of) the Order, the User should contact the Partner directly. Alternatively, the User can contact DrinkBuy via the “Contact Us” form in the App.
13.3. The Partner is solely responsible for errors in the Order’s content and preparation or any other deficiencies in fulfilling the Purchase Agreement.
13.4. The User who detects deficiencies in fulfilling the Purchase Agreement can submit any complaints to the Partner with a clear description of the mentioned deficiencies.
13.5. DrinkBuy is excluded from any liability for loss or damage that you or a third party may incur in connection with DrinkBuy’s Service, unless such loss or damage is caused by DrinkBuy’s intent, gross negligence, or under any other obligation that cannot be excluded or limited under applicable law.

14. Governing Law and Dispute Resolution

14.1. These Terms of Service are governed by and shall be interpreted in accordance with Danish law.
14.2. If you are a consumer, please note that you cannot be deprived of the rights you have under mandatory consumer protection laws in your home country.
14.3. Any dispute arising in connection with these Terms of Service shall be settled by the City Court of Copenhagen. Consumers may also use the ODR platform (EU’s online dispute resolution platform) if they reside outside of Denmark, but within the EU.

15. Changes

15.1. These Terms of Service may be amended.
15.2. The current version of the Terms of Service can be found on DrinkBuy’s website. No significant changes to the Terms of Service or restrictions on the User’s rights will be made without notice. If the User does not accept DrinkBuy’s amended Terms of Service, they must stop using DrinkBuy’s Service.

16. Assignment

16.1. DrinkBuy is entitled to fully or partially assign any of its rights and obligations hereunder to an affiliated company or legal successor, or to a buyer or acquirer of DrinkBuy’s assets related to DrinkBuy’s Service, without the User’s prior consent.
16.2. The User is not entitled to fully or partially assign their rights or obligations hereunder.

Revised April 23, 2025.